TIETOSUOJAKÄYTÄNTÖ
ROBES RENTAL - PRIVACY POLICY
This Privacy Policy ("Policy") outlines the procedures employed by Robes Rental Oy ("Robes Rental" or "Robes") for the processing and acquisition of personal data, the potential uses and storage of such data, and delineates your rights concerning the personal data you may have provided to Robes Rental. We are committed to protecting your personal information and rights in relation to that information.
Personal information or personal data means any information about an identified individual or information from which that individual can be identified. It does not include anonymous information, from which a specific individual cannot be identified from. Personal information is primarily collected for the purpose of managing the customer relationship.
By using this website and/or sharing your information with us, you are entrusting us with your data and consenting to the terms and conditions outlined in this Policy. We hold your right to privacy in the highest regard and approach the processing of your personal information with utmost seriousness. Within this Policy, our objective is to present a clear and understandable account of what information we may collect, how we gather it, how we may utilize that information, and how it is securely stored in our records. If there are any terms within this Policy that you disagree with, we kindly suggest discontinuing the use of our website and/or services.
This Policy was last updated: November 2023.
Our details
Company name: Robes Rental Oy
Address: Kirjatyöntekijänkatu 6 B 26, 00170 Helsinki, Finland
Privacy enquiries: support@robesrental.com
Name of Data Protection Officer : Anton Holmberg
Information we may collect about you
We handle several categories of data that can be grouped as follows:
Contact Details - This includes personal information such as your name, email address, phone number and physical address.
Financial Data - This pertains to billing information such as your billing address, credit card number and bank account details.
Identifiers and Legal Documents - This category covers personal identification documents such as your ID card, national insurance number or business identity code, proof of residence and national identification number.
Activity and Behavioural - This pertains to your activities and behaviour online using the service, such as completed and disrupted payments.
Personal Characteristics - This encompasses details like your nationality, gender, date of birth, occupation, academic background and/or qualifications, height and clothing size.
Location Data - This involves information such as your city of residence.
Communications Data - This covers data related to your online and offline communications, including instant messaging and social media posts.
Images and Recordings - This pertains to visual and audio recordings, such as photos and videos.
Views and Opinions - This includes your feedback, testimonials and favourite items.
Technical Identifiers - This covers data related to technical identifiers, such as device module information, IP addresses, MAC addresses, usernames, and passwords.
Aggregated Data - This pertains to statistical or demographic data that doesn't directly or indirectly identify you. Aggregated data could be derived from your personal data, but it's not considered personal data in law.
How we may use your data
We leverage your data as our user for various business-driven purposes. To fulfill our contractual obligations, we employ your contact details and technical identifiers for user authentication.
Furthermore, we utilize your images and technical identifiers for the purpose of conducting backups.
| Purpose | Type of personal data | Legal grounds |
| Authenticating Users | Contact details, technical identifiers | Contractual obligations |
| Backups | Images and recordings, technical identifiers | Legitimate interest |
| Business intelligence and analytics | Activity and behavioural, communication data, contact details, images and recordings, personal characteristics, technical identifiers, views and opinions | Legitimate interest |
| Infrastructure/Integrations or File Storage | Activity and Behavioural, Communications Data, Contact Details, Images and Recordings, Personal Characteristics, Technical Identifiers, Views and Opinions | Legitimate Interest |
| Onboarding & Product Demos | Activity and Behavioural, Contact Details | Legitimate Interest |
| Publish App to App Store | Activity and Behavioural, Contact Details, Personal Characteristics, Technical Identifiers, Views and Opinions | Contractual Obligations |
| Publish App to Google Play Store | Activity and Behavioural, Technical Identifiers | Contractual Obligations |
How your personal data is collected
There are several ways in which you may share personal information with us, including:
Applying for our products and services
Creating an account with us
Subscribing to our publications
Requesting marketing material from us
Subscribing to our emailing list or publications
Requesting marketing material from us
Providing feedback or contacting us
Furthermore, we automatically collect Technical, Profile and Usage Data about your equipment, browsing actions, and patterns when you use our website and services.
Data Security
We are deeply committed to the security of your personal data and have implemented robust measures to safeguard against unauthorized access, disclosure, alteration, or loss of your personal information. Access to your personal data is restricted to individuals with a bona fide business need and who are bound by strict confidentiality obligations. Additionally, these individuals will process your personal data in accordance with our instructions and other specified requirements.
In the event of a suspected breach of your personal data, we have established protocols to address such situations. If required by law, we will promptly notify you and the relevant regulatory authorities.
If you have created a password to access specific sections of our applications, the responsibility for maintaining its security and confidentiality lies with you. We kindly request that you refrain from sharing your password with anyone.
Data Retention
We will retain your personal information only for the duration necessary to fulfill the objectives for which it was initially collected. This encompasses compliance with any legal, regulatory, tax, accounting, or reporting obligations. In specific situations, such as the presence of a complaint or the anticipation of potential legal proceedings involving you, we may extend the retention period for your personal information.
In determining the appropriate retention period for personal data, we consider factors such as the volume, nature, and sensitivity of the personal data, the potential risks associated with unauthorized use or disclosure, the purposes for which we process the data, the feasibility of achieving those purposes through alternative means, as well as the legal, regulatory, tax, accounting, or other mandates that are applicable.
Your Legal Rights
You possess certain legal rights in relation to your personal information, which include:
The right to request access to your personal data, also known as a "data subject access request." This allows you to receive a copy of the personal data we hold about you and to verify that we are processing it lawfully.
The right to request correction of the personal data we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, although we may need to verify the accuracy of the new data you provide.
The right to request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Please note that we may not always be able to comply with your request for erasure for specific legal reasons.
The right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation that makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.
The right to request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in certain scenarios, including if you want us to establish the data's accuracy, where our use of the data is unlawful but you do not want us to erase it, where you need us to hold the data even if we no longer require it as you need it to establish, exercise, or defend legal claims, or where you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
The right to request the transfer of your personal data to you or to a third party. We will provide your personal data in a structured, commonly used, machine-readable format. However, this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
The right to withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.
The right to make a complaint at any time to the relevant regulator.
There is no charge for accessing your personal data or for exercising any of your other rights. Nevertheless, in cases where your request is deemed unfounded, repetitive, or excessive, we reserve the right to impose a reasonable fee or potentially decline your request.
In order to confirm your identity and safeguard your personal data from unauthorized access, we may request specific information from you. Additionally, we might reach out to you for further details related to your request to expedite our response.
Our objective is to address all valid requests within one month. However, if your request is particularly intricate or if you've submitted multiple requests, it may take longer than a month to provide a response. Should this be the case, we will inform you and keep you updated on our progress.
Third-party links
This website may contain links to external websites, plug-ins, or applications offered by third parties. When you click on these links or activate such connections, third parties may gather or distribute information about you. We lack control over these third-party websites and cannot be held responsible for their privacy policies. Hence, we strongly recommend that you review the privacy policy of every website you visit before divulging any personal data.